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Positions Vacant
| Date Posted: |
29 July 2008 |
| Job Title: |
Inbound Call Centre Customer Service Representative |
| Location: |
Sydney |
| Work Type: |
Full Time |
| Details: |
IMMEDIATE START
We require a full time enthusiastic and reliable customer service representative for our inbound call centre located at NORWEST BUSINESS PARK (BELLA VISTA).
Working in a team environment you will be the main point of contact for customer enquiries. Your responsibilities will include lodgement of claims, answering queries regarding customers claims, liaising with external providers, and resolving customer complaints as required.
The successful candidate will need to demonstrate:
strong customer service focus
good problem solving and negotiation skills
excellent oral and written communication skills
attention to detail
sound decision making
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| Experience & Attributes: |
Experience within call centre environment will be highly regarded.
Sound like you?? For further information please contact Edwina Mason on 02 8858 6972 or to apply click on apply now.
Please note - Correspondence will not be entered into with recruitment agencies regarding this opportunity.
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| Date Posted: |
24 June 2008 |
| Job Title: |
National Workers Compensation Assistant |
| Location: |
Sydney |
| Work Type: |
Full Time |
| Details: |
An exciting opportunity now exists for a National Workers Compensation Assistant located at Norwest Business Park. As a major insurance brokerage our professional workers compensation division offers the opportunity for a driven, career focused person to become part of our national team. We require a motivated and committed individual who either has Workers Compensation Experience or is looking to learn about Workers Compensation.
Working with our team you will be required to process premiums, assist in developing reports, trends and graphs for our clients as well as building relationships with them. A professional customer service attitude with a willingness to learn and develop the above skills will suit an individual who wants to grow within our organisation.
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| Experience & Attributes: |
The successful Applicant will have practical experience in Microsoft Office applications especially in Word and Excel and the ability to work effectively in a small team environment.
Essential:
- Computer literacy with immediate to advanced knowledge of Excel and Word
- Well-developed oral and written presentation and communication skills.
- Ability to travel interstate
- Drivers License
- Ability to work in a team environment
Desirable:
- Knowledge or Experience of Workers Compensation legislation in NSW
- Tier 1 Qualification as per the Financial Services Reform Act (FSRA) requirements (If successful, must be prepared to complete)
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